Privacy Policy
Last updated: 29 July 2026
This policy explains what personal information Zen Kairo (ZenKairo Enterprises) collects, why, and how it is used and protected.
1. Information We Collect
- Name, phone number, email address
- Shipping address
- Order history and items purchased
- Basic site analytics (pages visited, device/browser type) — see Section 4
We do not collect or store payment card details directly — online payments are processed by our payment partner, Razorpay, under their own security and PCI-DSS compliance standards.
2. How We Use It
- To process and deliver your order
- To contact you about order status
- To respond to support requests
- To improve the site and our product line
3. Sharing
We share order and address details only with our shipping/courier partners and Razorpay, solely to fulfil and process your order. We do not sell your personal data to third parties.
4. Advertising & Analytics
We use Google Analytics (GA4), Google Ads, and the Meta (Facebook & Instagram) Pixel to understand site traffic and measure the performance of our ads. These tools may set cookies and collect technical data such as pages viewed, device/browser type, and purchase events (order value, items bought — never your name, phone number, or address) to help us measure and improve ad performance and, where applicable, show you relevant ads on other sites. You can opt out of personalized advertising through your Google and Meta account ad settings, or by using your browser's cookie/tracking controls.
5. Data Retention & Security
Order data is retained as long as needed for fulfilment, accounting, and legal requirements, then deleted or anonymized. We take reasonable technical measures to protect your data, but no online system is 100% secure.
6. Your Rights
You can request access to, correction of, or deletion of your personal data by contacting business.thepurvangmehta@gmail.com.
7. Contact
ZenKairo Enterprises, 704-Pluto, Rajhans Campus, Opp. Rajhans Cinemas, Pal, Surat. For privacy questions: business.thepurvangmehta@gmail.com or via our Contact Us page.